Reviewing all the conversations with your leads and customers from Slack:
- Go to your Slack platform.
- Use the search box located at the upper-right-hand-corner of the page to directly search for the name, email address, conversation keyword, or channel name of the customer/lead.
- Click on “Jump” to see the entire conversation history with the lead or the customer.
You can also review the conversation history from your Slaask account. Please refer to “Reviewing all conversations from your Slaask account”.