We regret the inconvenience that has brought you to this page; it means you may be facing some issues with Slaask now.
Are you experiencing one or several of the following issues when using Slaask?
- Messages sent from your side are not being delivered to your leads and customers.
- Messages sent from your leads/customers’ side are not being delivered to your team.
- Messages sent from your side and from your leads/customers’ side are both not delivered.
- Commands are neither working in the visitor channel nor in the “Slaask-channel” on your Slack.
- @Slaask is offline in your direct message list of Slack.
If you are experiencing one or more issues described above, please join us via live chat at slaask.com or contact us via the email address firstname.lastname@example.org as soon as possible. We’d much appreciate a clear and detailed description of your problem.
We'll diagnose the cause of the issue—the issue could be from Slack, Slaask or some providers of our service—and resolve it or help to resolve it as fast as we can. :)
We want you to know that we are here for you, don’t be panic. :) Everything should be back to normal soon.
You can also get additional information by checking these two status pages:
Thank you for being so understanding and supportive. :)